Center for Professional and Executive Development,
Wisconsin School of Business

Susan has experience in organization development working with large multinational companies. She has held positions at Baxter and two pharmaceutical companies. Her focus is matrix organizations and how to navigate and influence cross-functionally in these organizations.

Susan held an adjunct faculty role at Northwestern University (teaching a leadership and change course as part of a master’s in medical informatics, as well as a leadership and strategy course) before joining the UW faculty.

Susan is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations and The Cross Functional Influence Playbook. She has a B.A. from Central Michigan University and an M.A. from Indiana University.