Conference Archives

2014 Spring Conference

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omni-royal-orleans

2014 Spring Executive Conference
April 8 – 10, 2014
OMNI Royal Orleans Hotel
621 St. Louis Street
New Orleans, LA 70130

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Hotel Reservations:
OMNI Royal Orleans Hotel
Group Rate of $189.00 + taxes (Standard Single & Double) $209.00 (Double/Double)
Deadline for Reservations is March 17, 2014
Phone Reservations – Call 800-578-0500. Mention the HMMC 2014 Spring Conference for group rate.

AGENDA

Problem Solving, Decision-Making, & Crisis Management Preparation for Business Excellence!

Tuesday, April 8, 2014

7:00 – 9:00 PM Opening Reception – Royal Garden Terrace
Cocktails, Hors d’oeuvres and Dinner

Wednesday, April 9, 2014

7:15 – 8:00 AM Breakfast – Royal Garden Terrace

8:00 – 8:15 AM Education Sessions – Esplanade Room
Welcome to the 2014 Spring Manufacturers Executive Conference
Richard Schmidt – President

8:15 – 10:00 AM “Put Away The Lawnmower, Charlie, Those Are Trees Out There”
Vicki Hitzges, Winner of a National Press Club Award, international speaker, news anchor, talk show host and author of two books.
Researchers at the Carnegie Research Institute devoted a great deal of time and money to study what makes people successful. Their serious, fact-based findings form the basis of this laugh-provoking, motivational presentation. This high-energy keynote will give you tips you can use immediately to attract and keep customers, close sales, and build strong relationships both at the office and at home. You’ll learn specific rapport-building techniques you can put into practice right away. You’ll benefit personally and professionally from listening. Come join us!

10:00 – 10:30 AM Morning Break

10:30 – 12:00 noon “A Systemic Approach to Problem Solving and Decision Making For Business Excellence”
Michael Curran-Hays, Kepner-Tregoe
Michael Curran-Hays will present and demonstrate time-proven, data-driven thinking processes that help you reduce costs, improve efficiency, increase quality, and exercise control by providing clarity and structure. This 3 day course will be compressed into one day with interactive breakouts.

Michael coordinates Kepner-Tregoe’s (KT) Operational Excellence efforts in the U.S. and Canada. He focuses on Pharmaceutical, Medical Device, Biotechnology, Healthcare Providers, Financial Service Industries and Government clients. He provides executive leadership for all consulting and training services in these regions including client-specific, integrated teams of KT professionals. His expertise is in business process improvement, operational improvement, and strategy formulation.

Kepner-Tregoe is the leading authority on Problem Solving and Decision Making and was founded in the 1950’s by Dr. Charles Kepner and Dr. Benjamin Tregoe after having worked for the Rand Corporation where they conducted research on breakdowns in decision making at the Strategic Air Command.

12:00 – 1:30 PM Lunch – Royal Garden Terrace
HMMC General Meeting

1:30 – 3:00 PM “Continuation of – A Systemic Approach to Problem Solving and Decision Making For Business Excellence”
Michael Curran-Hays, Kepner-Tregoe

3:00 – 3:30 PM Afternoon Break

3:30 – 5:00 PM “Continuation of – A Systemic Approach to Problem Solving and Decision Making For Business Excellence”
Michael Curran-Hays, Kepner-Tregoe

6:00 – 9:30 PM “Big Time in the Big Easy”
We will meet in the lobby of the hotel at 5:45 PM to begin our night in New Orleans. I guarantee that you would not be able to do this activity if you were just visiting New Orleans. It has been especially arranged for HMMC. Dress casual and wear comfortable shoes. You will never forget this very special high energy event we have planned just for you. A typical New Orleans dinner and fashionable adult beverages will be included. You will not go away hungry, thirsty or “funless”! This event alone is worth the price of your registration

Thursday, April 10, 2014

7:15 – 8:00 AM Breakfast – Royal Garden Terrace

8:00 – 10:00 AM “The Damaging Effects of Crisis and How Proactive Communications Can Help to Combat Legal Action, Revenue Decline, The National News Spotlight”
Mary Butin, Founder and CEO, The Butin Group, an award-winning marketing communications agency

Companies learn about the importance of effective communications and the pain of crisis management, often after it is too late. In today’s world of near instant global communication, it’s more important than ever to establish protocols and anticipate solutions to protect an organization’s reputation and success.

Damaging situations can be tempered and possibly even avoided if companies understand their risks, monitor their actions and proactively plan for unforeseen issues. Crisis communications plans, social media protocols, and reputation management strategies are just a few of the important tools necessary to effectively weather a crisis.

This session will focus on best practices for response during today’s instantaneous and social news cycle. We will learn from mistakes others have made, and will discuss tips for managing stress that naturally results from these situations, which can undermine even the most effective communicators.

10:00 – 10:30 AM Morning Break

10:30 – 12:00 noon “Integrating in a Rapidly Changing Environment”
Joan Eliasek, SVP, Product Strategy and Supplier Partnerships, McKesson MedicalSurgical Inc.
The session will cover recent trends in alternate site medical distribution and the impact of the Affordable Care Act on provider needs and expectations. In addition, the session will provide an update on the integration of McKesson Medical-Surgical and PSS World Medical, including the opportunities that have been identified through the integration, the challenges of bringing two established, national distributors together and the changing ways in which the new distributor will work with customers and suppliers.

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